24/7 IT infrastructure monitoring and proactive management

IT Monitoring

We act before the problem hits.

Proactive 24/7 monitoring from our datacenter. Automated alerts, intervention in minutes. Your infrastructure under control, always.

Activate monitoring → What we monitor

24/7/365 Proactive Vendor-agnostic NEXUS Integrated

What we monitor

Every component of your IT infrastructure, monitored in real time with custom thresholds and automated alerts to the NOC.

Servers

Physical and virtual: CPU, RAM, disk, active services, uptime. Every anomaly triggers an alert before it becomes a problem.

Endpoints

PCs, laptops, workstations: agent status, patch compliance, disk health, performance. Full visibility on your employees' devices.

Network

Switches, access points, bandwidth, latency, packet loss. We map the topology and monitor every critical node.

Firewall

Active rules, VPN tunnels, firmware version, threat logs. We monitor the first line of defense of your network.

Backup

Job status, RPO/RTO compliance, periodic restore tests. We know if your backups work before you need them.

Cloud

Microsoft 365, Azure, AWS: service status, licenses, security score. Unified on-premise and cloud monitoring.

How it works

From raw data to proactive intervention, in four steps.

Data collection

Agents and standard protocols (SNMP, WMI, API) collect metrics from every device in your infrastructure, with zero performance impact.

Correlation

Data flows into NEXUS, our integrated platform, where it is normalized and correlated to identify patterns and anomalies.

Alerting

Custom thresholds for each client generate automated alerts to the NOC. No noise, only relevant notifications.

Intervention

The NOC team intervenes proactively, before the issue impacts your business. You get a report, not an emergency call.

Vendor-agnostic

Any hardware, any software. We monitor Dell, HPE, Cisco, Huawei, Fortinet, Sophos, WatchGuard and any other technology in your environment. We don't ask you to change what works: we adapt to your infrastructure.

Included in NOC10

IT monitoring is included in both NOC10 plans

It's not a separate service, it's not an add-on. Proactive 24/7 monitoring is the foundation of every NOC10 plan — EasyTrack and ProTrack. Everything you see on this page is already included.

Discover NOC10 plans →

EasyTrack

24/7 monitoring, per-device pricing, fast onboarding. Ideal for most SMBs.

ProTrack

Advanced 24/7 monitoring, custom SLAs, complex environments. For businesses with specific requirements.

NEXUS Platform

Unified dashboard: monitoring, ticketing, documentation and automation in a single platform.

Monthly Reports

Detailed reports on availability, incidents and trends of your infrastructure. Data, not guesswork.

Frequently asked questions

Do I need to install anything on my servers?

Yes, we install lightweight agents that collect metrics with no performance impact. For network devices we use standard protocols like SNMP. Installation is fully managed by our team during onboarding.

What happens when an alert triggers at night?

The NOC is active 24/7. The alert is picked up immediately, the technician analyzes the situation and intervenes. If escalation is needed, the on-call engineer is engaged. In the morning you find the issue resolved and the ticket documented.

Do you monitor cloud environments like Microsoft 365?

Yes. We monitor Microsoft 365, Azure and AWS: service status, licenses, security score, and any critical integration. Monitoring is unified between on-premise and cloud in the same NEXUS dashboard.

Is monitoring sold separately?

No. Proactive IT monitoring is included in both NOC10 plans (EasyTrack and ProTrack). It doesn't exist as a standalone service because it's the foundation on which we build all management of your infrastructure.

Put your infrastructure under control

Fill in the form for a free assessment. We analyze your infrastructure and show you what we can monitor for you.

Phone: 02 87176855

Email: sales@10punto10.eu