IT Help Desk
The IT support your employees deserve.
Fast resolution, clear communication and full integration with NOC10. Your team gets professional IT support so they can focus on their work.
Guaranteed SLAs Remote + on-site support NOC10 integrated
< 2h
Response time
Guaranteed response within 2 hours
99.5%
Customer Satisfaction
Average satisfaction of our clients
85%
First Call Resolution
Resolved on first contact
24/7
Availability
Support adapts to your needs and requirements.
Dedicated IT support that keeps your team working
Every minute of downtime has a cost. Our Help Desk resolves issues fast and keeps your employees productive.
Integrated with NOC10
Help Desk native to the NOC10 platform
Thanks to NinjaOne, Help Desk is native to the NOC10 platform for unified visibility and management of your client devices, mobile and MDM.
Automatic Correlation
Incidents automatically correlated with infrastructure monitoring
Integrated CMDB
Complete asset inventory for accelerated troubleshooting
Intelligent Escalation
Automatic handoff to NOC specialists for complex issues
Unified Dashboard
Complete infrastructure + help desk visibility in a single console
Get started with Professional Help Desk
Discover how our Help Desk can improve your company's productivity. Fill out the form for a free consultation.