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NOC10: 24/7 IT Monitoring
and management for SMBs.

One fee, one dedicated team, all your devices under control. NOC10 monitors, responds, updates and documents your infrastructure. From our datacenter, around the clock.

Request a free assessment → See the plans
24/7
365 days a year, no exceptions
SLA
Contractually guaranteed
NEXUS
Everything visible in real time

What NOC10 does for you

Every NOC10 plan includes these 8 activities. Everything covered by the fee, no extras.

01

RMM and datacenter monitoring

We monitor every device - servers, endpoints, switches, firewalls - from our datacenter. On-premise or cloud, we see them all. Automatic alerts, response in minutes.

02

Incident management

Ticket opened, classified, assigned and resolved. Every incident has an owner, a response time and a documented closure. Nothing stays pending.

03

Proactive interventions

We don't wait for things to break. We analyse trends, spot problems before they become emergencies and act. Fewer incidents, less downtime.

04

Backup management

We configure, monitor and test your backups. We verify that restores work. If a backup fails, we know before you do.

05

Firewall management

Administration of your corporate firewall: rules, VPN, firmware updates, monitoring. Any brand, any model.

06

Dedicated SIEM

Collection and analysis of security logs. Alerts on anomalous behaviour, suspicious access, intrusion attempts. Data stays in our datacenter.

07

IT documentation

Every device, every configuration, every password, every procedure - documented and up to date. If you change provider tomorrow, you have everything in hand.

08

Patch management

OS, firmware, application updates. Scheduled outside business hours, tested first, rollback if something goes wrong. No improvised maintenance windows.

Two plans, one service

Same 8 activities, two different pricing models. Choose what fits your business.

Standard

EasyTrack

Per-device fee. You know exactly what you pay for each managed device. All 8 activities included, no hidden costs.

  • Per-device pricing (servers, endpoints, switches, firewalls)
  • All 8 NOC10 activities included
  • Documentation software and RMM included
  • SIEM and datacenter monitoring included
Duration: monthly, annual or three-year
Pricing: fixed per device, scalable
Tailor-made

ProTrack

Configured and sized for your environment. For companies with specific needs, complex infrastructures or high volumes. Per-ticket pricing.

  • Infrastructure analysis and custom sizing
  • Custom SLAs by criticality and priority
  • All 8 NOC10 activities + dedicated configurations
  • Dedicated account manager
Duration: annual or three-year
Pricing: per ticket, sized to your environment

Both plans include NEXUS access and monitoring from our datacenter.

Three platforms, integrated in NEXUS

The operational core of NOC10. Three enterprise tools working together inside NEXUS, our proprietary control system.

📡

Zabbix

Infrastructure monitoring (SNMP, agents, alerting). Real-time dashboards on every device, automatic alerts on anomalies and critical thresholds.

Integrated in NEXUS
🖥️

NinjaOne

RMM, patch management, automation. Agent installed on every managed endpoint: remote access, automated scripts, continuous monitoring.

Integrated in NEXUS
📋

ITGlue

IT documentation, CMDB, password management. Every device, configuration and procedure documented and always up to date.

Integrated in NEXUS

All integrated in NEXUS - you don't have to manage anything.

How we activate NOC10

From assessment to daily operations, in four steps.

1

Assessment

We map your infrastructure: how many devices, what software, what pain points. We propose EasyTrack or ProTrack.

2

Onboarding

We install RMM agents, configure monitoring, document everything. Coming from another provider? We handle the transition.

3

Operations

Your IT is in our hands. 24/7 alerts, proactive response, managed tickets, monitored backups, administered firewall.

4

Quarterly review

Every 3 months we review performance, incidents, trends and roadmap together. We adjust course if needed.

Powered by NEXUS

Everything we do with NOC10 feeds into NEXUS, our proprietary control system. You log in and see your device status, intervention history, reports. All in one place.

Discover NEXUS →

Frequently asked questions

What happens if something breaks overnight?
The NOC is active 24/7. We receive the alert, open the ticket and respond. If escalation is needed, the on-call engineer gets involved. You find everything resolved in the morning.
How long does onboarding take?
One to three weeks, depending on complexity. We install agents, configure monitoring and document your infrastructure. Zero downtime during the transition.
EasyTrack or ProTrack: how do I choose?
EasyTrack works for most SMBs: you know what you pay per device, it can be activated in days. ProTrack is for companies with complex infrastructures or specific SLA requirements. We discuss it during the assessment.
Can I keep my internal IT team?
Yes. Many clients have an internal team for day-to-day tasks and use NOC10 for 24/7 monitoring, patch management and overnight escalation.
Is the SIEM included or an extra?
Included in both plans. We collect security logs in our datacenter, correlate them and alert you if something doesn't add up.

Let's see what we can manage for you

Free assessment: we map your infrastructure and propose the right NOC10 plan. No commitment.

Request the assessment → 02 87176855

Let's see what we can manage for you

Free infrastructure assessment. Fill in the form, we'll get back to you within 24h.

Phone: 02 87176855

Email: sales@10punto10.eu