10punto10 team of IT professionals and cybersecurity experts

Our strength is in our people

Our power, in their talent

Our values

10punto10 was founded in 2018 in Milan with a clear goal: to take Enterprise-grade IT and ICT processes and reshape them around the needs of Italian SMBs.

We believe in open source, system integration, and a vendor-agnostic approach. We don't push a single brand: we choose the right technology for each situation.

We respect the budget and investments our clients have made over the years. Our job is to get the most out of what's already there, and add only what's truly needed.

We become our client's IT department. We don't sell products: we build long-term relationships based on trust and real results.

The 10punto10 team

Our story

We started as two people with a clear idea: Italian SMBs deserve the same technology quality as large enterprises, without the complexity and costs that usually come with it.

Over the years, we built an MSP (Managed Service Provider) model designed for companies that don't have an internal IT team but need secure, monitored, and up-to-date infrastructure. Every client gets a dedicated contact who knows their network, systems, and priorities inside out.

We developed NOC10 in-house, our 24/7 proactive monitoring platform, along with the NEXUS dashboard that gives clients full visibility over their infrastructure with monthly reports and measurable KPIs.

Today we manage over 200 companies across Italy, from networking to cybersecurity, from cloud to backup, from NIS2 compliance to employee training. We are certified partners of 11 technology vendors, and our approach remains the same as day one: solve real problems, no fluff.

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"Every project is a chance to build something that makes a business more efficient, more secure and more competitive. Technology done right accelerates growth. That is what we do."

Diego Sarnataro
Diego Sarnataro CEO 10punto10

Our numbers

20+
Years of experience
200+
Companies managed
99.9%
Guaranteed uptime
11
Technology partners

Certified partners of Sophos, Fortinet, WatchGuard, Check Point, Dell Technologies, HPE, Huawei, Acronis, Kaspersky, Cyber Guru and Vertiv.

Our values

Expertise

A team of certified specialists in continuous training. Every engineer follows ongoing certification paths to deliver the best solutions to our clients.

Transparency

Detailed monthly reporting through the NEXUS dashboard. Our clients always have full visibility into their infrastructure status and every action we take.

Proactivity

24/7 monitoring via the NOC10 platform to identify and resolve issues before they impact the business. Prevention beats reaction, every time.

Closeness

A dedicated contact for every client who knows the infrastructure and specific business needs inside out. We are not a call center — we are your IT department.

Your Technology Partner

Complete IT infrastructure management with specialized expertise. Start today with a free assessment.